| |
| |
|
Auctions Main Page |
|
|
|
eBay After Sales - as Important as the Listing Itself
Your eBay listing has finished and you have made a sale, now the next important stage starts - the after sales. Again we are aiming to develop the professional image or ourselves in the customers eyes to encourage them to come back to us again and again because it is easier to sell to a current customer than it is to a new customer. eBay after sales is almost 100% email based, apart from very rare occasions, and you need to set up a process whereby you can accurately monitor the stage of after sales that each customer is at. This is very easy in the early stage with not many auctions but when you start to develop as an eBay seller it needs to become very organised. eBay start this process off for you, they email you (and the seller) to confirm the sale and provide you with the contact details so you can start your after sales process. Always send a reminder email as sometimes, due to the number of fraudulent eBay emails that are around, the buyer never actually opens the original email. Again eBay provides this functionality by means of allowing you to send an invoice using the eBay system, always include a copy to yourself (a simple tick box) if you plan to use this method so that you have a record of the email and can use it for your records. I would recommend however that you actually send an email using your own email provider as it forms the basis for developing a customer relationship. The email you send should include the following: A short thank you for using your auctions and a congratulations on them winning. Then the item specifics: Item Purchased, Final Price, Shipping Price, Total Price Due (final plus shipping), Payment Methods Accepted (also indicated in the listing), Payment Time Frame, Mailing Address for Payment and a link to your feedback page so that you can encourage the buyer to leave feedback. It is also advisable to provide another email address so that they can contact you if they experience any difficulties using the original and of course always include a link to your own web site (if you have one, if not get one!). It works along the same lines as the eBay about me page method. I have a draft copy of the contact email saved so I do not need to keep retyping it out, all I do is change the customer specific information and send it. The customer then sends you your payment and the final stage of the after sales process begins.... Post and Packing. Visit ebay information central to use the FREE resources to develop your online business.
MORE RESOURCES:
Auctions - Google News |
|
|
|
RELATED ARTICLES
Dont Be A Victim Of Online Auction Fraud The Internet Fraud Complaint Center (IFCC) reported that last year 7.7 million dollars was lost through online auction scams. Get Yourself A Piece of The eBay Pie Ebay is without a doubt the greatest internet marketing phenomenon of all time. Millions of people log on every minute and every second there are hundreds of items listed, sold and bought, and of course money is made. eBay Consignments: The Giant Opportunity Hiding on eBay (Part I) More and more, people are becoming aware that they have potential cash sitting in their closets, attics, and basements. But not everyone has the time or the know-how to tap into it, so these items remain where they are or are given away. Your Junk is Another Persons Gold Saving money can be quite hard to do if you are on a tight budget, but all of us can do it very simply by selling the things that are cluttering up our homes and which we no longer need. I am fairly sure that most of us, if asked, would like some extra cash to help pay off a loan or other debt, or to put towards something nice like a holiday or something else that you would like to save up for. Selling Effectively on Ebay Motors Remember back when selling online was a new experience? Dealers tried everything to sell their vehicles online. Today's market has expanded to include several hot online marketplaces but there is the largest online marketplace, Ebay. Doing It eBay: An eBay Business Means Fun and Profits in a Global Marketplace In 1995, when Pierre Omidyar introduced an online business venue that was essentially a virtual garage sale with auction pricing, no one knew a retailing revolution was about to occur. That site became known as eBay, and it's hard to find someone today who hasn't at least heard about the popular online auction company. 2 Step Secret Reveals How You Can Find Wholesale Suppliers Have you spent hours on the internet searching for a viable wholesale source? I did. I spent money on self-professed in-depth Wholesale Supplier directories and membership sites. Using Online Ebay Auctions to Promote Your Website - Confessions of a True Traffic Junkie If you are looking for traffic to your e-commerce site, you should look no further than Ebay. The reason for this is Ebay is an online auction site that has a huge following and millions of hits on a daily basis. Make Money on eBay the EASY way! Probably just like you, I had an overwhelming desire to spend more time with my family and friends, doing the things that are important to me and living a comfortable lifestyle without financial worries ? and yes, less time working to pay for it!!! So with my quest to find financial freedom, I "googled" my way through searches looking for ideas on how I could fulfil this desire with minimum effort and expense. After all, I wanted to make money not spend it! I had aspirations of making wad loads of cash so my family & I could truly enjoy the pleasures of life - together. How to Locate Drop Shippers for Your Success Like the human heart, drop shippers can keep the blood pumping in an internet business. Often, they can be the key to success for online retail businesses who do not wish to stock actual inventory. Tips on How to Profit from eBay Buy It Now Auction Listings eBay is an online auction site so it stands to reason that most users will tend to auction off their items aiming to get a high price.The problem with auctioning items is that eBay can be a very fickle place, one week an item may sell for hundreds of pounds but the next week the same item may sell for pennies. 12 Items You CANT Sell On EBay Millions of would-be entrepreneurs want to sell things on ebay. eBay is the #1 home-business opportunity in the world right now, so it's natural that many are eager to find highly profitable items for re-sale on eBay. How to Sell on eBay Internationally without Risk eBay allows you the opportunity to sell all over the world. It is exciting to communicate with a customer from England, Australia or Japan via email. To eBay or NOT to eBay FACT: eBay's Gross Merchandise Sales (GMS) 2003 - GMS, the total value of items sold, was a record $24 billion, representing a 60% year-over-year increase from the $15 billion reported in the full year 2002FACT: Over 79 million times a day, eBay users find products and brands of their choice.FACT: In the final quarter of 2003, reported and increase of 41. Taking Paypal on eBay Accepting Paypal as a payment method might increase your selling prices and your profits. This depends on what you are selling. Before You Sell On Ebay, Take The Most Important Step If you want to earn a full-time income selling on Ebay, you must take the first and most important step in all successful business ventures: you must accept that it is possible.This probably sounds really trite--and maybe it is, but that doesn't mean it's any less true. eBay Auction Sellers Guide to Finding Hot Money Making Products You might be one of the thousands of individuals who open a trading account with eBay and dream about making auction selling a full-time home-based business.However, before that dream can become a reality, you need to do many important things while running an auction business. Why Its a BAD Idea To Promote Hot Selling Products on eBay Do a quick search on Google, Yahoo, or your favorite auction resource site, and you'll quickly discover there are several software programs targeted to vendors who want to promote hot selling products on eBay.The infatuation with hot selling products exists because sellers believe if you target items that have a robust sales pattern, you'll have a better chance at profiting on eBay. How To Sell On Ebay & Keep Your Shirt Have you ever been delighted after a huge sale on Ebay. . Drop Shipping Is Your Perfect Home Based Business Solution Drop Shipping Is Your Perfect Home Based Business SolutionDrop shipping is one of the greatest businesses to operate from home. With drop shipping you sell another company's products, use their warehouse and shipping facilities, and they provide you with the sales tools you need like product descriptions and images and more - free of charge!Drop shipping is great for small businesses because you can start with literally nothing & gradually increase to higher levels of success.
|
| home | site map |
| © 2006 |
